PV5 DISC SALES PROFILE

How you communicate and adapt to different customers.

The PV5 DISC Sales Profile is an additional educational tool of the PV5 Method. It does not assess how good a salesperson you are, and there are no right or wrong answers. It helps you understand how you tend to communicate and operate in sales — and how to adapt your approach more consciously to different customers. You do not need to change who you are.

WHAT DO I NEED TO IMPROVE?

It shows me where I stand today and which areas are worth improving first.

UNDERSTANDING MYSELF

It helps me better understand my natural way of communicating and operating.

UNDERSTANDING & ADAPTING TO THE CUSTOMER

It helps me recognise that customers are not all the same and adapt how I communicate, present and lead the discussion.

You meet an important prospect for the first time. What comes most naturally to you?

Choose what comes most naturally to you and click it.

You enter a meeting with someone you do not know. Where does your attention go first?

Choose what comes most naturally to you and click it.

You have very limited time for an initial discussion. Which tendency appears most strongly?

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A new customer is rather reserved. What is your natural reaction?

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When the customer begins explaining what they need, what do you do most spontaneously?

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The customer gives you a lot of information. How do you tend to react?

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The customer struggles to tell you what they really want. What comes most naturally to you?

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You roughly understand what the customer needs, but they continue developing their thoughts. What comes most naturally?

Choose what comes most naturally to you and click it.

When presenting a solution, what do you tend to emphasise most?

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You have many arguments in favour of your proposal. How do you use them?

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The customer seems excited about the proposal. Which reaction comes most naturally to you?

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Your solution has several technical details. What do you usually do?

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Which type of professional discussion makes you feel most in your element?

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When the customer talks extensively about matters outside the main purpose of the meeting, what comes naturally to you?

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A customer wants frequent communication. How do you see it?

Choose what comes most naturally to you and click it.

What bothers you most in a professional discussion?

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The customer strongly challenges your proposal. What is your first tendency?

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The customer says “it is expensive”. What thought comes to you first?

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The customer repeats the same objection. What are you most likely to do?

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In a difficult negotiation, what feels most natural to you?

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The customer seems close to deciding. What comes most naturally to you?

Choose what comes most naturally to you and click it.

The customer says “I want to think about it”. Which reaction is most natural to you?

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A sale is taking much longer than you expected. What describes you best?

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When an important sale closes successfully, what gives you the greatest satisfaction?

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You have a difficult target and little time. How do you tend to operate?

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An important sale is suddenly lost. Which reaction is closest to yours?

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The customer becomes abrupt with you. What comes naturally to you?

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When something unexpected changes the course of a sale, what do you do most naturally?

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After a successful sale, what feels most natural?

Choose what comes most naturally to you and click it.

An existing customer has not contacted you for a long time. What comes most naturally to you?

Choose what comes most naturally to you and click it.

When a customer needs frequent support after the sale, how do you handle it?

Choose what comes most naturally to you and click it.

Which phrase best describes how you want a customer to remember you?

Choose what comes most naturally to you and click it.

Your behavioural picture in sales

Relative distribution of your choices in the PV5 DISC Sales Profile.

How to recognise the customer’s likely style

Do not try to “label” the customer. Observe their pace, how they ask questions, what interests them most and how they make decisions. Look for repeated indications, not just one behaviour.

How to adapt to each customer type

The ADAPT guidance provides educational directions for adapting communication. It is not a diagnosis of the customer; it is based on observable behavioural indications during the discussion.